diff --git a/x-pack/plugins/ingest_manager/common/services/agent_status.ts b/x-pack/plugins/ingest_manager/common/services/agent_status.ts
index 6489c30308771d..536003b0f743d9 100644
--- a/x-pack/plugins/ingest_manager/common/services/agent_status.ts
+++ b/x-pack/plugins/ingest_manager/common/services/agent_status.ts
@@ -4,11 +4,7 @@
  * you may not use this file except in compliance with the Elastic License.
  */
 
-import {
-  AGENT_POLLING_THRESHOLD_MS,
-  AGENT_TYPE_PERMANENT,
-  AGENT_SAVED_OBJECT_TYPE,
-} from '../constants';
+import { AGENT_POLLING_THRESHOLD_MS, AGENT_SAVED_OBJECT_TYPE } from '../constants';
 import { Agent, AgentStatus } from '../types';
 
 export function getAgentStatus(agent: Agent, now: number = Date.now()): AgentStatus {
@@ -41,8 +37,16 @@ export function getAgentStatus(agent: Agent, now: number = Date.now()): AgentSta
   return 'online';
 }
 
+export function buildKueryForEnrollingAgents() {
+  return `not ${AGENT_SAVED_OBJECT_TYPE}.last_checkin:*`;
+}
+
+export function buildKueryForUnenrollingAgents() {
+  return `${AGENT_SAVED_OBJECT_TYPE}.unenrollment_started_at:*`;
+}
+
 export function buildKueryForOnlineAgents() {
-  return `not (${buildKueryForOfflineAgents()}) AND not (${buildKueryForErrorAgents()})`;
+  return `not (${buildKueryForOfflineAgents()}) AND not (${buildKueryForErrorAgents()}) AND not (${buildKueryForEnrollingAgents()}) AND not (${buildKueryForUnenrollingAgents()})`;
 }
 
 export function buildKueryForErrorAgents() {
@@ -50,7 +54,7 @@ export function buildKueryForErrorAgents() {
 }
 
 export function buildKueryForOfflineAgents() {
-  return `((${AGENT_SAVED_OBJECT_TYPE}.type:${AGENT_TYPE_PERMANENT} AND ${AGENT_SAVED_OBJECT_TYPE}.last_checkin < now-${
+  return `${AGENT_SAVED_OBJECT_TYPE}.last_checkin < now-${
     (4 * AGENT_POLLING_THRESHOLD_MS) / 1000
-  }s) AND not ( ${buildKueryForErrorAgents()} ))`;
+  }s AND not (${buildKueryForErrorAgents()})`;
 }
diff --git a/x-pack/plugins/ingest_manager/common/types/rest_spec/agent.ts b/x-pack/plugins/ingest_manager/common/types/rest_spec/agent.ts
index ed7d73ab0b7197..7ec5a8d68311f7 100644
--- a/x-pack/plugins/ingest_manager/common/types/rest_spec/agent.ts
+++ b/x-pack/plugins/ingest_manager/common/types/rest_spec/agent.ts
@@ -173,5 +173,6 @@ export interface GetAgentStatusResponse {
     online: number;
     error: number;
     offline: number;
+    other: number;
   };
 }
diff --git a/x-pack/plugins/ingest_manager/public/applications/ingest_manager/sections/fleet/components/donut_chart.tsx b/x-pack/plugins/ingest_manager/public/applications/ingest_manager/sections/fleet/components/donut_chart.tsx
index bfa9c80f12851d..99a4f27b428feb 100644
--- a/x-pack/plugins/ingest_manager/public/applications/ingest_manager/sections/fleet/components/donut_chart.tsx
+++ b/x-pack/plugins/ingest_manager/public/applications/ingest_manager/sections/fleet/components/donut_chart.tsx
@@ -31,7 +31,7 @@ export const DonutChart = ({ height, width, data }: DonutChartProps) => {
         .ordinal()
         // @ts-ignore
         .domain(data)
-        .range(['#017D73', '#98A2B3', '#BD271E']);
+        .range(['#017D73', '#98A2B3', '#BD271E', '#F5A700']);
       const pieGenerator = d3.layout
         .pie()
         .value(({ value }: any) => value)
diff --git a/x-pack/plugins/ingest_manager/public/applications/ingest_manager/sections/fleet/components/list_layout.tsx b/x-pack/plugins/ingest_manager/public/applications/ingest_manager/sections/fleet/components/list_layout.tsx
index 46190033d4d6bb..16acda9dc4afd2 100644
--- a/x-pack/plugins/ingest_manager/public/applications/ingest_manager/sections/fleet/components/list_layout.tsx
+++ b/x-pack/plugins/ingest_manager/public/applications/ingest_manager/sections/fleet/components/list_layout.tsx
@@ -66,6 +66,7 @@ export const ListLayout: React.FunctionComponent<{}> = ({ children }) => {
             online: agentStatus?.online || 0,
             offline: agentStatus?.offline || 0,
             error: agentStatus?.error || 0,
+            other: agentStatus?.other || 0,
           }}
         />
       </EuiFlexItem>
diff --git a/x-pack/plugins/ingest_manager/server/services/agents/status.ts b/x-pack/plugins/ingest_manager/server/services/agents/status.ts
index 016a2344cf532f..86336714a511ee 100644
--- a/x-pack/plugins/ingest_manager/server/services/agents/status.ts
+++ b/x-pack/plugins/ingest_manager/server/services/agents/status.ts
@@ -25,9 +25,10 @@ export async function getAgentStatusForConfig(
   soClient: SavedObjectsClientContract,
   configId?: string
 ) {
-  const [all, error, offline] = await Promise.all(
+  const [all, online, error, offline] = await Promise.all(
     [
       undefined,
+      AgentStatusKueryHelper.buildKueryForOnlineAgents(),
       AgentStatusKueryHelper.buildKueryForErrorAgents(),
       AgentStatusKueryHelper.buildKueryForOfflineAgents(),
     ].map((kuery) =>
@@ -47,9 +48,10 @@ export async function getAgentStatusForConfig(
   return {
     events: await getEventsCount(soClient, configId),
     total: all.total,
-    online: all.total - error.total - offline.total,
+    online: online.total,
     error: error.total,
     offline: offline.total,
+    other: all.total - online.total - error.total - offline.total,
   };
 }
 
diff --git a/x-pack/plugins/security_solution/public/management/pages/policy/store/policy_details/reducer.ts b/x-pack/plugins/security_solution/public/management/pages/policy/store/policy_details/reducer.ts
index b3b74c2ca9dae5..e7aa2c8893f8e5 100644
--- a/x-pack/plugins/security_solution/public/management/pages/policy/store/policy_details/reducer.ts
+++ b/x-pack/plugins/security_solution/public/management/pages/policy/store/policy_details/reducer.ts
@@ -21,6 +21,7 @@ export const initialPolicyDetailsState: () => Immutable<PolicyDetailsState> = ()
     offline: 0,
     online: 0,
     total: 0,
+    other: 0,
   },
 });
 
diff --git a/x-pack/plugins/security_solution/public/management/pages/policy/store/policy_list/index.test.ts b/x-pack/plugins/security_solution/public/management/pages/policy/store/policy_list/index.test.ts
index 0a24c9eea71ebb..8203aae244f246 100644
--- a/x-pack/plugins/security_solution/public/management/pages/policy/store/policy_list/index.test.ts
+++ b/x-pack/plugins/security_solution/public/management/pages/policy/store/policy_list/index.test.ts
@@ -152,6 +152,7 @@ describe('policy list store concerns', () => {
         offline: 0,
         online: 0,
         total: 0,
+        other: 0,
       },
     });
   });
diff --git a/x-pack/plugins/security_solution/public/management/pages/policy/store/policy_list/reducer.ts b/x-pack/plugins/security_solution/public/management/pages/policy/store/policy_list/reducer.ts
index 52bed8d850ef42..53954449ab9c3a 100644
--- a/x-pack/plugins/security_solution/public/management/pages/policy/store/policy_list/reducer.ts
+++ b/x-pack/plugins/security_solution/public/management/pages/policy/store/policy_list/reducer.ts
@@ -31,6 +31,7 @@ export const initialPolicyListState: () => Immutable<PolicyListState> = () => ({
     offline: 0,
     online: 0,
     total: 0,
+    other: 0,
   },
 });