[IMP] helpdesk_mgmt_sale: Access tickets from the order

With the widget ‘many2many_tags’ it is not possible to click on a ticket
in the order and access the form. By adding a smartbutton it is possible
to access the list of tickets in the order and also consult the form for
each one of them.

TT50683

helpdesk_mgmt_sale/models/sale_order.py

@@ -1,7 +1,15 @@
-from odoo import fields, models
+from odoo import api, fields, models
 
 
 class SaleOrder(models.Model):
  _inherit = "sale.order"
 
  ticket_ids = fields.Many2many("helpdesk.ticket")
+ ticket_count = fields.Integer(
+ string="Tickets Count", compute="_compute_ticket_count", store=True
+ )
+
+ @api.depends("ticket_ids")
+ def _compute_ticket_count(self):
+ for order in self:
+ order.ticket_count = len(order.ticket_ids)

helpdesk_mgmt_sale/tests/test_helpdesk_ticket.py

@@ -20,13 +20,13 @@ def setUpClass(cls):
  cls.sale_order_1 = cls.env["sale.order"].create(
  {
  "partner_id": cls.partner.id,
- "ticket_ids": [(6, 0, [cls.ticket.id])], # Adaptación a Many2many
+ "ticket_ids": [(6, 0, [cls.ticket.id])],
  }
  )
  cls.sale_order_2 = cls.env["sale.order"].create(
  {
  "partner_id": cls.partner.id,
- "ticket_ids": [(6, 0, [cls.ticket.id])], # Adaptación a Many2many
+ "ticket_ids": [(6, 0, [cls.ticket.id])],
  }
  )
 

helpdesk_mgmt_sale/views/helpdesk_ticket_views.xml

@@ -15,11 +15,18 @@
  name="action_view_sale_orders"
  type="object"
  class="oe_stat_button"
- icon="fa-ticket"
+ icon="fa-dollar"
  >
  <field string="Sale Orders" name="so_count" widget="statinfo" />
  </button>
  </xpath>
  </field>
  </record>
+ <record id="action_helpdesk_ticket" model="ir.actions.act_window">
+ <field name="name">Tickets</field>
+ <field name="res_model">helpdesk.ticket</field>
+ <field name="view_mode">tree,form</field>
+ <field name="domain">[('sale_order_ids', 'in', active_id)]</field>
+ <field name="context">{'default_sale_order_ids': [(4, active_id)]}</field>
+ </record>
 </odoo>

helpdesk_mgmt_sale/views/sale_order_views.xml

@@ -15,6 +15,17 @@
  <field name="ticket_ids" widget="many2many_tags" />
  </group>
  </xpath>
+ <xpath expr="//div[@name='button_box']" position="inside">
+ <button
+ name="%(action_helpdesk_ticket)d"
+ type="action"
+ class="btn btn-primary"
+ icon="fa-ticket"
+ context="{'default_sale_order_ids': [(4, id)]}"
+ >
+ <field string="Tickets" name="ticket_count" widget="statinfo" />
+ </button>
+ </xpath>
  </field>
  </record>
 </odoo>