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[17.0][MIG] helpdesk_mgmt #638

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[17.0][MIG] helpdesk_mgmt #638

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@giarve giarve commented Oct 11, 2024 •
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If original author is not available, superseeding #529

a pandoc .deb file is in the PR branch. Any other proper way to remove it than creating a new commit to remove it?

OCA-git-bot and others added 30 commits October 11, 2024 14:09
@OCA-git-bot @giarve
[UPD] README.rst
f397706
@OCA-git-bot @giarve
helpdesk_mgmt 13.0.1.1.0
2429921
@dalonsod @giarve
[IMP] helpdesk_mgmt: black, isort, prettier
a04e65d
@dalonsod @giarve
[MIG] helpdesk_mgmt: Migration to 14.0
8e32b4c
@OCA-git-bot @giarve
[UPD] README.rst
0394ab4
@abdawone @giarve
Added translation using Weblate (French (France))
f1f6525
@abdawone @giarve
Translated using Weblate (French (France))
1fe65ea 
Currently translated at 6.1% (12 of 195 strings)

Translation: helpdesk-14.0/helpdesk-14.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-14-0/helpdesk-14-0-helpdesk_mgmt/fr_FR/
@abdawone @giarve
Translated using Weblate (French (France))
d90044d 
Currently translated at 98.4% (192 of 195 strings)

Translation: helpdesk-14.0/helpdesk-14.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-14-0/helpdesk-14-0-helpdesk_mgmt/fr_FR/
@OSevangelist @giarve
Added translation using Weblate (German)
eec3106
@OSevangelist @giarve
Translated using Weblate (German)
9840c2b 
Currently translated at 18.9% (37 of 195 strings)

Translation: helpdesk-14.0/helpdesk-14.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-14-0/helpdesk-14-0-helpdesk_mgmt/de/
@manuelregidor @giarve
[14.0][FIX]helpdesk_mgmt: replace 'force_company' with 'with_company'
0fc6caf
@dalonsod @giarve
[FIX] helpdesk_mgmt: wrong encoding for .po files
de79a2a
@oca-travis @giarve
[UPD] Update helpdesk_mgmt.pot
f351c6b
@OCA-git-bot @giarve
helpdesk_mgmt 14.0.1.0.1
e1a9041
@oca-transbot @giarve
Update translation files
3d732f3 
Updated by "Update PO files to match POT (msgmerge)" hook in Weblate.

Translation: helpdesk-14.0/helpdesk-14.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-14-0/helpdesk-14-0-helpdesk_mgmt/
@OCA-git-bot @giarve
helpdesk_mgmt 14.0.1.0.2
b8c43ce
@ibuioli @giarve
Translated using Weblate (Spanish (Argentina))
046c57d 
Currently translated at 100.0% (200 of 200 strings)

Translation: helpdesk-14.0/helpdesk-14.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-14-0/helpdesk-14-0-helpdesk_mgmt/es_AR/
@oca-travis @giarve
[UPD] Update helpdesk_mgmt.pot
b4078ef
@oca-transbot @giarve
Update translation files
0bcc6e2 
Updated by "Update PO files to match POT (msgmerge)" hook in Weblate.

Translation: helpdesk-14.0/helpdesk-14.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-14-0/helpdesk-14-0-helpdesk_mgmt/
@ibuioli @giarve
Translated using Weblate (Spanish (Argentina))
ab264ef 
Currently translated at 100.0% (201 of 201 strings)

Translation: helpdesk-14.0/helpdesk-14.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-14-0/helpdesk-14-0-helpdesk_mgmt/es_AR/
@willytal @giarve
[FIX] helpdesk_mgmt: remove wrong call
8cabf68 
In the context of this call, the user's language is not known and therefore the call is unnecessary and incorrect.

@Tecnativa
@oca-travis @giarve
[UPD] Update helpdesk_mgmt.pot
bb68fbf
@OCA-git-bot @giarve
helpdesk_mgmt 14.0.1.0.3
45c066c
@oca-transbot @giarve
Update translation files
1c5ee09 
Updated by "Update PO files to match POT (msgmerge)" hook in Weblate.

Translation: helpdesk-14.0/helpdesk-14.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-14-0/helpdesk-14-0-helpdesk_mgmt/
@gdgellatly @giarve
[FIX] 13.0 Helpdesk Management Dashboard Performance
302c786 
Removes the useless related field todo_ticket_ids.
@GorkaDigital5 @giarve
[IMP] Improved Data Output in Team tree view
7daffb9 
[IMP] helpdesk_mgmt - Requested changes for performance improval.
@tdombos @giarve
Added translation using Weblate (Hungarian)
88418df
@tdombos @giarve
Translated using Weblate (Hungarian)
24571e3 
Currently translated at 94.0% (189 of 201 strings)

Translation: helpdesk-14.0/helpdesk-14.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-14-0/helpdesk-14-0-helpdesk_mgmt/hu/
@oca-travis @giarve
[UPD] Update helpdesk_mgmt.pot
cda129c
@OCA-git-bot @giarve
helpdesk_mgmt 14.0.1.1.0
83eed6b
OCA-git-bot and others added 30 commits October 11, 2024 14:09
@OCA-git-bot @giarve
[BOT] post-merge updates
1b51b51
@giarve
[UPD] Update helpdesk_mgmt.pot
7050129
@adrianojprado @giarve
Translated using Weblate (Portuguese (Brazil))
390c91d 
Currently translated at 97.9% (241 of 246 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/pt_BR/
@weblate @giarve
Update translation files
b1f8811 
Updated by "Update PO files to match POT (msgmerge)" hook in Weblate.

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/
@mymage @giarve
Translated using Weblate (Italian)
5056d2d 
Currently translated at 75.9% (186 of 245 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/it/
@adrianojprado @giarve
Translated using Weblate (Portuguese (Brazil))
feb089a 
Currently translated at 100.0% (245 of 245 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/pt_BR/
@adrianojprado @giarve
Translated using Weblate (Portuguese (Brazil))
409a0f6 
Currently translated at 100.0% (245 of 245 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/pt_BR/
@mymage @giarve
Translated using Weblate (Italian)
483a216 
Currently translated at 75.9% (186 of 245 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/it/
@adrianojprado @giarve
Translated using Weblate (Portuguese (Brazil))
3853467 
Currently translated at 100.0% (245 of 245 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/pt_BR/
@mymage @giarve
Translated using Weblate (Italian)
2cbc26a 
Currently translated at 75.9% (186 of 245 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/it/
@mymage @giarve
Translated using Weblate (Italian)
8e15b92 
Currently translated at 75.9% (186 of 245 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/it/
@francesco-ooops @giarve
Translated using Weblate (Italian)
72c1ae1 
Currently translated at 75.9% (186 of 245 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/it/
@mymage @giarve
Translated using Weblate (Italian)
1b88ffc 
Currently translated at 75.9% (186 of 245 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/it/
@mymage @giarve
Translated using Weblate (Italian)
2072880 
Currently translated at 82.0% (201 of 245 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/it/
@mymage @giarve
Translated using Weblate (Italian)
adf0e4f 
Currently translated at 82.8% (203 of 245 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/it/
@mymage @giarve
Translated using Weblate (Italian)
274b547 
Currently translated at 100.0% (245 of 245 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/it/
@chandni-serpentcs @giarve
[IMP] helpdesk_mgmt: pre-commit auto fixes
447f337
@chandni-serpentcs @giarve
[IMP] helpdesk_mgmt: pre-commit auto fixes and code migration as per …
8e1974a 
…17.0
@dalonsod @giarve
[IMP] helpdesk_mgmt: ticket - added search by title
ec820c7 
This improvement simply uses new _rec_names_search model attribute for helpdesk
tickets, so in Many2one fields now it's possible to search across ticket title.
@carolinafernandez-tecnativa @giarve
[IMP] heldespk_mgmt: Helpdesk stages per teams
5cc2137 
TT45710
@carolinafernandez-tecnativa @giarve
[IMP] helpdesk_mgmt: Simplify logic
3bdc012 
- Remove default
- Centralize method for determining applicable stages
- Make compatible with multi-company
@carolinafernandez-tecnativa @giarve
[16.0][FIX] helpdesk_mgmt: Remove relation m2m on helpdesk.ticket.team
2d8ce70
@victoralmau @giarve
[FIX] helpdesk_mgmt: Change web_ribbon text to title to make it trans…
f26bd02 
…latable
@victoralmau @giarve
[IMP] helpdesk_mgmt: Show error if file size exceeds limit
2cbf828 
Similar to what already exists on web, an error will be displayed if a file
exceeding the limit is selected from the /new/ticket portal page.

TT48681
@CarlosRoca13 @giarve
[FIX] helpdesk_mgmt: Make frontend js files translatables
9b6b75e 
The steps to reproduce the problem:
1. Go to /new/ticket
2. Set the web to other lang than English
3. Upload a file with higher size than 128 Mb

The tex will not be translated

With this changes the module is marked as translatable on
frontend and it will be considered when searching for translations.
@ByteMeAsap @giarve
[FIX] helpdesk_mgmt: use company of team on tickets when team is defined
97ced6d
@victoralmau @giarve
[FIX] helpdesk_mgmt: Do not assign company_id null when creating a ti…
b835e2c 
…cket

Related to OCA@84353f7

TT50031
@victoralmau @giarve
[IMP] helpdesk_mgmt: Add specific use cases with team without company_id
a6d25d7
@chandni-serpentcs @giarve
[IMP]Improved code for helpdesk ticket functionality
bb8e701
@giarve
[FIX] helpdesk_mgmt: Fix pre-commit errors and delete pandoc
f6b2819
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