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can't use full height of the machine #19750

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Rick-TRIGGER opened this issue Oct 14, 2024 · 4 comments
Open

can't use full height of the machine #19750

Rick-TRIGGER opened this issue Oct 14, 2024 · 4 comments
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Status: Triage This ticket requires input from someone of the Cura team Type: Bug The code does not produce the intended behavior.

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@Rick-TRIGGER
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Cura Version

5.8.1

Operating System

Mac OS sonoma

Printer

Artillery sw-x2

Reproduction steps

just want to print a 300mm part up but the built plat show me only a 200 mm...
the parameter in the machine was 300x300x400

Actual results

can print a part longer tahn 200 mm on the Z axis

Expected results

cant print

Add your .zip and screenshots here ⬇️

Capture d’écran, le 2024-10-14 à 17 43 02 Capture d’écran, le 2024-10-14 à 17 42 53
@Rick-TRIGGER Rick-TRIGGER added Status: Triage This ticket requires input from someone of the Cura team Type: Bug The code does not produce the intended behavior. labels Oct 14, 2024
@Rick-TRIGGER
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Capture d’écran, le 2024-10-14 à 17 55 23

@Rick-TRIGGER
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the last version that work was cura 5.6 on macx64

@GregValiant GregValiant added the Status: Needs Info Needs more information before action can be taken. label Oct 16, 2024
@GregValiant
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Thanks for the report.
Please use the File | Save Project command and then zip that new 3mf file and post the zip folder here. We need something to investigate.

@Rick-TRIGGER
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Rick-TRIGGER commented Oct 17, 2024 via email

@github-actions github-actions bot removed the Status: Needs Info Needs more information before action can be taken. label Oct 17, 2024
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Status: Triage This ticket requires input from someone of the Cura team Type: Bug The code does not produce the intended behavior.
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@GregValiant @Rick-TRIGGER