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Add support for Google Tag Manager events to Quickstart Finder views #3763

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bberndt-uaz opened this issue Oct 9, 2024 · 0 comments
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enhancement New feature or request

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@bberndt-uaz
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Motivation

Now that the Quickstart Finder is starting to be used across campus, site owners may wish to gather analytics to understand how visitors are using the filters provided by this feature. For example, it may be useful to know which IT services people are looking for when using the Service Finder on the university's Information Technology site.

Request Description / Requirements

The Finder should provide event data for Google Tag Manager to allow site owners to view the following information regarding any Quickstart Finder view:

  1. What search terms are being searched for
  2. Which filters are being selected from the exposed form
  3. Which items are being selected from the view content (and ideally any connection between the search and filter options that are leading to this choice)

Proposed Resolution

Describe the solution you'd like

Click events are already being recorded for the existing Google Tag Manager ID(s), so those might be modified to provide the data we want. However, the search box input can be submitted without a click event, so that may require sending a custom event in the Finder code itself.

Roles and Permissions considerations

No roles or permissions would be impacted by this change.

@bberndt-uaz bberndt-uaz added the enhancement New feature or request label Oct 9, 2024
@bberndt-uaz bberndt-uaz self-assigned this Oct 9, 2024
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