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Cannot Install Balena Etcher on Ubuntu 24.04 #4305

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littledog33 opened this issue Aug 25, 2024 · 18 comments
Open

Cannot Install Balena Etcher on Ubuntu 24.04 #4305

littledog33 opened this issue Aug 25, 2024 · 18 comments

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@littledog33
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  • 1.19 or 1.18; tried both
  • Ubuntu Studio 24.04
  • Tried executable from zip file, deb file with apt, and 32-bit AppImage
  • Should have installed as in the past.
  • Error Message:
    The following packages have unmet dependencies:
    balena-etcher-electron : Depends: gconf2 but it is not installable
    Depends: gconf-service but it is not installable
    Depends: libgconf-2-4 but it is not installable
  • Gconf has been deprecated from Debian upstream, and from Ubuntu 24.04. I tried installing the 32-bit AppImage, but the system could not find that file, even with the correct file name.
  • Is there a 64-bit Linux AppImage available?
@dsssssssss9
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also having problems with Etcher on 24.04
Fresh install

if i double click the appimage nothing happens - other appimages work

if i run the appimage from the terminal i get.....

[78996:0825/201952.035012:FATAL:setuid_sandbox_host.cc(157)] The SUID sandbox helper binary was found, but is not configured correctly. Rather than run without sandboxing I'm aborting now. You need to make sure that /tmp/.mount_balenaoD2g34/chrome-sandbox is owned by root and has mode 4755.
/tmp/.mount_balenaoD2g34/balena-etcher: line 10: 78996 Trace/breakpoint trap (core dumped) "${script_dir}"/balena-etcher.bin "$@"

if i run this with --no-sanbox switch i t seems to start but i get warning in the terminal window....

balena-etcher.bin:79032): dbind-WARNING **: 20:21:24.221: Couldn't connect to accessibility bus: Failed to connect to socket /root/.cache/at-spi/bus_0: Permission denied

any help greatly received

@lewinfox
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👍 for OP - same error message about unavailable dependencies.

@wzk0
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wzk0 commented Aug 30, 2024

I have tried balenaEtcher-linux-x64-1.19.21.zip and it can run very well.

@littledog33
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littledog33 commented Aug 30, 2024 via email

@wzk0
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wzk0 commented Aug 30, 2024 via email

@littledog33
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littledog33 commented Aug 30, 2024 via email

@littledog33
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littledog33 commented Aug 30, 2024 via email

@wzk0
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wzk0 commented Aug 30, 2024 via email

@littledog33
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littledog33 commented Aug 31, 2024 via email

@wzk0
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wzk0 commented Aug 31, 2024 via email

@fili
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fili commented Sep 3, 2024

Trying to install the .deb on 24.04.1 LTS using command line or software install leads to the following error:

$ sudo dpkg -i balena-etcher_1.19.22_amd64.deb 
Selecting previously unselected package balena-etcher.
(Reading database ... 431045 files and directories currently installed.)
Preparing to unpack balena-etcher_1.19.22_amd64.deb ...
Unpacking balena-etcher (1.19.22) ...
dpkg: dependency problems prevent configuration of balena-etcher:
 balena-etcher depends on gconf-service; however:
  Package gconf-service is not installed.
 balena-etcher depends on gconf2; however:
  Package gconf2 is not installed.
 balena-etcher depends on libgconf-2-4; however:
  Package libgconf-2-4 is not installed.

dpkg: error processing package balena-etcher (--install):
 dependency problems - leaving unconfigured
Processing triggers for gnome-menus (3.36.0-1.1ubuntu3) ...
Processing triggers for desktop-file-utils (0.27-2build1) ...
Processing triggers for mailcap (3.70+nmu1ubuntu1) ...
Errors were encountered while processing:
 balena-etcher

Trying to install these packages leads to the following errors:

E: Package 'gconf-service' has no installation candidate
E: Package 'gconf2' has no installation candidate
E: Package 'libgconf-2-4' has no installation candidate

@fili
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fili commented Sep 3, 2024 •
edited
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Removing these packages from DEBIAN/control depends line seems to solve the problem (similar to this). gconf is deprecated, and Gnome does not use it anymore.

@littledog33
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littledog33 commented Sep 3, 2024 via email

@fili
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fili commented Sep 3, 2024

If you go with the updating the .deb file option:

Extract the .deb file, e.g. balena-etcher_1.19.22_amd64.deb, using the default decompress option in Nautilus.

Next, go into the folder, balena-etcher_1.19.22_amd64/DEBIAN and remove the following dependencies from the control file (you can use any editor for that):

gconf2
gconf-service
libgconf-2-4

Next repackage the folder as an installable .deb file again:

dpkg-deb --build balena-etcher_1.19.22_amd64/

And install it using:

sudo dpkg -i balena-etcher_1.19.22_amd64.deb

As @littledog33 mentioned, I also experienced chrome sandbox issues which I solved in this way:

sudo mkdir -p /opt/balenaEtcher/
sudo ln -s /usr/lib/balena-etcher/chrome-sandbox /opt/balenaEtcher/chrome-sandbox
sudo chown root:root /usr/lib/balena-etcher/chrome-sandbox
sudo chmod 4755 /usr/lib/balena-etcher/chrome-sandbox

Verify with

ls -l /usr/lib/balena-etcher/chrome-sandbox

I opted for the symlink option as I got an warning where it was unable to find /opt/balenaEtcher/chrome-sandbox.

@luzan8
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luzan8 commented Sep 5, 2024

Made what @fili suggested, but still getting some errors at application start. I don't know if it works fine, but installer worked and now app is starting.

@alekhinexxx
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thanks you @fili its work !!

@Scherer81
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Extract the .deb file, e.g. balena-etcher_1.19.22_amd64.deb, using the default decompress option in Nautilus.

You could extract deb contents using following command.

dpkg-deb --raw-extract balena-etcher_1.19.21_amd64.deb balena-etcher_1.19.21_amd64/

It creates all structure needed to rebuild it after doing modifications pointed.

In my case I was able to install and use balena just removing broken dependencies and rebuilding deb package.

Great tips @fili and @littledog33 !

@Griff-au
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Griff-au commented Oct 4, 2024

Many thanks @fili. Worked a treat.
The only other thing was that the install complained about libgdk-pixbuf2.0-0. I installed with :
sudo apt install libgdk-pixbuf2.0-0.

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9 participants
@fili @Scherer81 @littledog33 @lewinfox @Griff-au @dsssssssss9 @luzan8 @wzk0 @alekhinexxx