Add overdue the list of "From Status"

[elekgeek]

Hi,

Please add overdue to the list of "From Status" and if necessary to "To Status".

Also, please add support for v 1.14.1

thanks a ton for your great efforts, I wish I knew PHP to help you further.

thanks

[ksduster]

Please add overdue to the list of "From Status" and if necessary to "To Status".

I believe you can do this by customizing your Lists/ Status. Just add a new status called "Overdue" and set it as an open status.
Once you do this, it will show as an option for the status to choose from in the plugin.

Also, please add support for v 1.14.1

I've tested this, it works, however does not send emails as is.
See this link for a download with the bugs fixed for 1.14.x (I have just updated the plugin and have not tested the receive email from the canned response)
https://forum.osticket.com/d/95787-bug-in-plugin-autocloser-need-help-in-closing-tickets