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analytics.dwyl.com 502 -> Please Investigate πŸ” πŸ•΅οΈ πŸ™ #12

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nelsonic opened this issue Sep 11, 2024 · 5 comments
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BLOCKED :fire: Core team's HIGHEST priority, blocking critical work bug Suspected or confirmed bug (defect) in the code chore a tedious but necessary task often paying technical debt priority-1 Highest priority issue. This is costing us money every minute that passes. research Research required; be specific T25m Time Estimate 25 Minutes tech-debt A feature/requirement implemented in a sub-optimal way & must be re-written technical A technical issue that requires understanding of the code, infrastructure or dependencies

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@nelsonic
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Just tried to view the analytics to grab a screenshot for the issue/task I'm preparing #11
and it's 502-ing ... πŸ˜•
https://analytics.dwyl.com/
image

@nelsonic nelsonic added bug Suspected or confirmed bug (defect) in the code BLOCKED :fire: Core team's HIGHEST priority, blocking critical work technical A technical issue that requires understanding of the code, infrastructure or dependencies tech-debt A feature/requirement implemented in a sub-optimal way & must be re-written research Research required; be specific T25m Time Estimate 25 Minutes chore a tedious but necessary task often paying technical debt priority-1 Highest priority issue. This is costing us money every minute that passes. labels Sep 11, 2024
@nelsonic
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@iteles is aware of and is going to help on this. πŸ‘Œ

@nelsonic
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This is a blocker for our work-work.

@LuchoTurtle
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LuchoTurtle commented Sep 12, 2024

I restarted all the containers and it's back up again - https://analytics.dwyl.com/.

But I wanted to check for the files and there should be a plausible folder in the droplet (as it was cloned from git).

image

I wonder what happened to it, can't find it in the VM :/

@iteles
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iteles commented Sep 12, 2024

I forgot my necessary hardware to sort this from the forest this morning but will be home in the afternoon and it's my top priority. Grateful restarting the containers worked πŸ‘Œ

@LuchoTurtle
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I believe this this may have been a resource management issue (it's running on the cheapest machine possible in Droplet).

image

It's running normally (with a low number of visitors) but the memory is at over 70%. If there's a spike of user activity, memory consumption may increase and can cause the VM to crash, which is the likeliest scenario (the logs indicated connection errors with the app server, which may have been lost because one container may have "blew up").

Ever since restarting, it's working normally.

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BLOCKED :fire: Core team's HIGHEST priority, blocking critical work bug Suspected or confirmed bug (defect) in the code chore a tedious but necessary task often paying technical debt priority-1 Highest priority issue. This is costing us money every minute that passes. research Research required; be specific T25m Time Estimate 25 Minutes tech-debt A feature/requirement implemented in a sub-optimal way & must be re-written technical A technical issue that requires understanding of the code, infrastructure or dependencies
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