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@daniellekirkwood to drive the conclusion of outstanding questions for defaults and update here.
2. Simplify settings
If the defaults set by Element don't work for a user, we need to provide a simple and easy to understand interface where user's can update their notifications settings to match their working style
Make copy and visual changes to the Quick Notifications options in a room
Update the copy and visuals for the Account Settings: Notifications page
Update the copy and visuals for the Room Settings: Notifications page
3. Remove unintentional pings
Users should only get pings when that is intended by the user. This includes improving the sender's environment as well as the receiver's.
Introduce smart banners and PON links
Design still WIP; Using the new crypto banner at a room level, show users 'point of need' information if their behaviour matches criteria. In all cases when the banner is dismissed from that room it does not show again.
When a user is typing/sends a message in a DM that's on mute
When a user is typing/sends a message in a room marked Favourite that's on mute
When a user has a low priority room on All Messages (M&K)
When a user has a large room on All Messages (M&K)
Introduce better sending etiquettes
Design still WIP; The problem of overwhelming notifications can be resolved by better settings and defaults on the receivers side but giving the sender more information may also help.
When the user types "@room" into the composer, add content that explains the consequences of their actions (like slack)
Chronic Issues
This cycle seeks to solve the following Chronic Issues:
This issue has been updated due to the change in org and shift in priorities. It's still WIP while we figure out details
As part of the Get Your Updates cycle in the Delight team (Q4 FY22) we are left with a few outstanding action items.
More information on the history of Get Your Updates can be found in the Delight team roadmap, and this quick history doc. More information and a better write up is WIP (@daniellekirkwood)
As the Delight team combines with the Web team, the following work should transition to the new web backlog:
User facing improvements
1. Update default settings
Users expect that defaults make sense and customisation is available when they need it.
2. Simplify settings
If the defaults set by Element don't work for a user, we need to provide a simple and easy to understand interface where user's can update their notifications settings to match their working style
3. Remove unintentional pings
Users should only get pings when that is intended by the user. This includes improving the sender's environment as well as the receiver's.
4. Improve the visuals & room cell decorations
Stretch goals
Introduce smart banners and PON links
Design still WIP; Using the new crypto banner at a room level, show users 'point of need' information if their behaviour matches criteria. In all cases when the banner is dismissed from that room it does not show again.
Marking a room as read/unread
Introduce better sending etiquettes
Design still WIP; The problem of overwhelming notifications can be resolved by better settings and defaults on the receivers side but giving the sender more information may also help.
Chronic Issues
This cycle seeks to solve the following Chronic Issues:
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