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give context help for user #233

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hyzhak opened this issue Apr 21, 2018 · 3 comments
Closed

give context help for user #233

hyzhak opened this issue Apr 21, 2018 · 3 comments
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dialog prescribe a dialogue enhancement New feature or request
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Meet Alexa Review...

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hyzhak commented Apr 21, 2018

[User] Help me
[Assistant/Alexa] ....

we need context help for each dialog state
@hyzhak hyzhak added enhancement New feature or request dialog prescribe a dialogue labels Apr 21, 2018
@hyzhak hyzhak added the high priority high priority label May 25, 2018
@hyzhak hyzhak added this to the Make Alexa Skill Live milestone May 25, 2018
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hyzhak commented May 25, 2018

Feedback from InternetArchive-Review-04132018

The skill should support a user request for help. When tested, all asks for help returned the message “There was a problem with the requested skill’s response.” A help message

@adaveinthelife adaveinthelife mentioned this issue Jul 19, 2018
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@hyzhak hyzhak modified the milestones: Make Alexa Skill Live, 24-30 July Jul 24, 2018
@hyzhak hyzhak added low priority please get other if there are any and removed high priority high priority low priority please get other if there are any labels Jul 24, 2018
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hyzhak commented Jul 26, 2018 •
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few recommendations about a design of help dialogs:

@adaveinthelife adaveinthelife self-assigned this Jul 28, 2018
@hyzhak hyzhak modified the milestones: 31 jul - 6 aug, 7 aug - 13 aug Aug 8, 2018
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hyzhak commented Oct 25, 2018

New feedback from Alexa team:

The skill does not return a prompt which instructs users how to navigate the skill’s core functionality when users ask for “help” within the skill.

Steps To Reproduce:

User: "Alexa open internet archive"
Skill: "Welcome to music at the Internet Archive. You can listen to our collections of 78s or live concerts. Which would you like to listen to?"
User:"help"
Skill: "Sorry, I'm afraid I don't follow you.", and the session remains open.

Additionally, please ensure that the help prompt must end with a question for users and leave the session open to receive a response.

Please see test case 4.12 from our Submission Checklist for guidance on the help intent.

@hyzhak hyzhak assigned hyzhak and unassigned adaveinthelife Oct 25, 2018
@hyzhak hyzhak mentioned this issue Nov 1, 2018
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@hyzhak hyzhak closed this as completed Nov 2, 2018
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dialog prescribe a dialogue enhancement New feature or request
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