jibri does not record audio - video

[david6835]

Hi

I installed jibri correctly following all the steps, but when i make a recording, a file is generated without audio and without video

log jibri

2021-08-27 16:47:57.638 INFO: [61] org.jitsi.jibri.service.impl.FileRecordingJibriService.log() Selenium joined the call, starting the capturer
2021-08-27 16:47:57.688 INFO: [61] org.jitsi.jibri.util.JibriSubprocess.log() Starting ffmpeg with command ffmpeg -y -v info -f x11grab -draw_mouse 0 -r 30 -s 1920x1080 -thread_queue_size 4096 -i :0.0+0,0 -f alsa -thread_queue_size 4096 -i plug:bsnoop -acodec aac -strict -2 -ar 44100 -b:a 128k -af aresample=async=1 -c:v libx264 -preset veryfast -profile:v main -level 3.1 -pix_fmt yuv420p -r 30 -crf 25 -g 60 -tune zerolatency -f mp4 /srv/recordings/ouaxzygtdrfppsof/prueba86_2021-08-27-16-47-53.mp4 ([ffmpeg, -y, -v, info, -f, x11grab, -draw_mouse, 0, -r, 30, -s, 1920x1080, -thread_queue_size, 4096, -i, :0.0+0,0, -f, alsa, -thread_queue_size, 4096, -i, plug:bsnoop, -acodec, aac, -strict, -2, -ar, 44100, -b:a, 128k, -af, aresample=async=1, -c:v, libx264, -preset, veryfast, -profile:v, main, -level, 3.1, -pix_fmt, yuv420p, -r, 30, -crf, 25, -g, 60, -tune, zerolatency, -f, mp4, /srv/recordings/ouaxzygtdrfppsof/prueba86_2021-08-27-16-47-53.mp4])
2021-08-27 16:47:58.857 INFO: [64] org.jitsi.jibri.capture.ffmpeg.FfmpegCapturer.log() Ffmpeg capturer transitioning from state Starting up to Running
2021-08-27 16:47:58.860 INFO: [64] org.jitsi.jibri.service.impl.FileRecordingJibriService.log() File recording service transitioning from state Starting up to Running
2021-08-27 16:47:58.861 INFO: [64] org.jitsi.jibri.api.xmpp.XmppApi.log() Current service started up successfully, sending on iq
2021-08-27 16:48:04.763 FINE: [17] org.jitsi.jibri.webhooks.v1.WebhookClient.log() Updating 0 subscribers of status
2021-08-27 16:48:12.716 INFO: [17] org.jitsi.jibri.selenium.status_checks.MediaReceivedStatusCheck.log() Jibri client receive bitrates: {}, num participants: 1, numMutedParticipants: 1, numJigasis: 0, all clients muted? true
2021-08-27 16:48:16.346 INFO: [49] org.jitsi.jibri.api.xmpp.XmppApi.log() Received JibriIq from environment [MucClient id=video11.finsus.mx hostname=video11.finsus.mx]
2021-08-27 16:48:16.347 FINE: [49] org.jitsi.jibri.statsd.JibriStatsDClient.log() Incrementing statsd counter: stop:recording
2021-08-27 16:48:16.347 INFO: [49] org.jitsi.jibri.JibriManager.log() Stopping the current service
2021-08-27 16:48:16.347 INFO: [49] org.jitsi.jibri.service.impl.FileRecordingJibriService.log() Stopping capturer
2021-08-27 16:48:16.348 INFO: [49] org.jitsi.jibri.util.JibriSubprocess.log() Stopping ffmpeg process
2021-08-27 16:48:16.396 INFO: [49] org.jitsi.jibri.util.JibriSubprocess.log() ffmpeg exited with value 255
2021-08-27 16:48:16.397 INFO: [49] org.jitsi.jibri.service.impl.FileRecordingJibriService.log() Quitting selenium
2021-08-27 16:48:16.397 INFO: [64] org.jitsi.jibri.capture.ffmpeg.FfmpegCapturer.log() Ffmpeg capturer transitioning from state Running to Finished
2021-08-27 16:48:16.398 INFO: [64] org.jitsi.jibri.service.impl.FileRecordingJibriService.log() File recording service transitioning from state Running to Finished
2021-08-27 16:48:16.399 INFO: [64] org.jitsi.jibri.api.xmpp.XmppApi.log() Current service finished, sending off iq
2021-08-27 16:48:16.483 INFO: [49] org.jitsi.jibri.service.impl.FileRecordingJibriService.log() Participants in this recording: []
2021-08-27 16:48:16.549 INFO: [49] org.jitsi.jibri.selenium.JibriSelenium.log() Leaving call and quitting browser
2021-08-27 16:48:16.550 INFO: [49] org.jitsi.jibri.selenium.JibriSelenium.log() Recurring call status checks cancelled
2021-08-27 16:48:16.563 INFO: [49] org.jitsi.jibri.selenium.JibriSelenium.log() Got 11 log entries for type browser
2021-08-27 16:48:16.631 INFO: [49] org.jitsi.jibri.selenium.JibriSelenium.log() Got 579 log entries for type driver
2021-08-27 16:48:16.744 INFO: [49] org.jitsi.jibri.selenium.JibriSelenium.log() Got 0 log entries for type client
2021-08-27 16:48:16.744 INFO: [49] org.jitsi.jibri.selenium.JibriSelenium.log() Leaving web call
2021-08-27 16:48:16.868 INFO: [49] org.jitsi.jibri.selenium.JibriSelenium.log() Quitting chrome driver
2021-08-27 16:48:16.952 INFO: [49] org.jitsi.jibri.selenium.JibriSelenium.log() Chrome driver quit
2021-08-27 16:48:16.953 INFO: [49] org.jitsi.jibri.service.impl.FileRecordingJibriService.log() Finalizing the recording
2021-08-27 16:48:16.954 SEVERE: [49] org.jitsi.jibri.service.impl.FileRecordingJibriService.log() Failed to run finalize script
java.io.IOException: Cannot run program "/path/to/finalize/finalize_recording.sh": error=2, No such file or directory

can that file be missing?

[lncan]

I also have faced this problem about the sound and video in recorded files. Can anyone please share with me the solution to fix this error?

[damencho]

https://community.jitsi.org/t/not-audio-and-only-grey-video/104774/2?u=damencho