WinAppSDK 1.3 application rendering blank for subset of users

[rocksdanister]

Describe the bug

rocksdanister/lively#1691

There was a similar issue reported as fixed #2980 but it seems like new users are getting this issue upgrading from 1.2 to 1.3

AppDomain.CurrentDomain.UnhandledException didn't catch any error.

Windows Event Viewer:

Faulting module name: Microsoft.ui.xaml.dll, version: 3.1.3.0, time stamp: 0x6b833c08
Exception code: 0xc000027b
Fault offset: 0x0025fe0e
Faulting process id: 0x0xDD4
Faulting application start time: 0x0x1D97CF8DE299A6C
Faulting application path: C:\Program Files\WindowsApps\12030rocksdanister.LivelyWallpaper_1.0.133.0_x86__97hta09mmv6hy\Lively.UI.WinUI.exe
Faulting module path: C:\Program Files\WindowsApps\Microsoft.WindowsAppRuntime.1.3_3000.820.152.0_x86__8wekyb3d8bbwe\Microsoft.ui.xaml.dll
Report Id: 8f8fc1e2-2cea-4584-bf36-1aa74bc929c7
Faulting package full name: 12030rocksdanister.LivelyWallpaper_1.0.133.0_x86__97hta09mmv6hy```

For further information you can ask the users directly.

Steps to reproduce the bug

Some users are reporting the issue. cannot reproduce on my end, cause is uncertain.

Expected behavior

application renders correctly.

Screenshots

NuGet package version

Windows App SDK 1.3.0: 1.3.230331000

Packaging type

Packaged (MSIX)

Windows version

Windows 11 version 22H2 (22621, 2022 Update)

IDE

Visual Studio 2022

Additional context

Possibly related, reported as fixed in v1.3: #2980

[bpulliam]

WinAppSDK 1.3.1 (1.3.230502000) is out and contains a fix for the SystemBackdrop issue that I believe is what you're hitting. Give it a try and let me know.

[rocksdanister]

Thanks, one user reported working.. others maybe having an unrelated issue.
I'll keep this open for the time being while gathering more data.

[rocksdanister]

Looks like its still crashing for some users.

[bpulliam]

I see that the original user was fixed with 2.0.67. There are other crashes being reported, but that all seems unrelated to this blank window issue. Can we close this?

[rocksdanister]

The original user who made the bug report @tianweix has not replied still.

Sure, here's the zip created by the 'Create log report file' button.
BTW, I got a screenshot with the black window before it disappeared.

According to him its blank before crashing.. the issues could be related?

One user reported fixed, both @siriume @AzazelHD the crashing started happening upgrading from WindowsAppSDK from 1.2 to 1.3.

[ROBdk97]

I got the same Issue.
It is first rendering a blank screen and then subsequently crashes.
Happens after Upgrading both Microsoft.ui.xaml.dll (Version: 3.1.3.0) and Microsoft.WindowsAppSDK (Version 1.3.230502000)

The funny thing is. It only happens without the debugger, so giving more information's not easy.

• Exception Code: 0xc000027b
• Fault Offset: 0x00000000000b1775

[microsoft-github-policy-service]

This issue has been automatically marked as stale because it has been marked as requiring author feedback but has not had any activity for 7 days. It will be closed if no further activity occurs within 7 days of this comment.