"Cannot get password" on MacOS

[tonimelisma]

Issue Type: Bug

Signing in to sync settings doesn't retain the sign-in between restarts of VS Code. Each time I start VS Code I get the blue circle by the profile icon, asking me to sign in again. Rebooting doesn't help, I've also restarted many times.

Sign-in isn't retained for any extensions (Github PRs and Gitlens extensions) either, they ask to sign-in again as well.

VS Code version: Code - Insiders 1.56.0-insider (Universal) (ce791d2, 2021-04-16T11:23:31.851Z)
OS version: Darwin x64 20.3.0
Remote OS version: Linux x64 5.11.0-14-generic

System Info

Item	Value
CPUs	Intel(R) Core(TM) i5-5287U CPU @ 2.90GHz (4 x 2900)
GPU Status	2d_canvas: enabled gpu_compositing: enabled metal: disabled_off multiple_raster_threads: enabled_on oop_rasterization: enabled opengl: enabled_on protected_video_decode: unavailable_off rasterization: enabled skia_renderer: disabled_off_ok video_decode: enabled webgl: enabled webgl2: enabled
Load (avg)	29, 26, 16
Memory (System)	8.00GB (0.04GB free)
Process Argv	--crash-reporter-id f7079402-1532-4e90-b1b1-da579b0a67cb
Screen Reader	no
VM	0%

Item	Value
Remote	SSH: pk
OS	Linux x64 5.11.0-14-generic
CPUs	AMD Opteron(tm) X3216 APU (2 x 2965)
Memory (System)	7.24GB (0.17GB free)
VM	0%

Extensions (22)

Extension	Author (truncated)	Version
better-comments	aar	2.1.0
gotemplate	cas	0.4.0
bracket-pair-colorizer-2	Coe	0.2.0
dotenv	mik	1.0.1
remote-containers	ms-	0.168.0
remote-ssh	ms-	0.65.3
remote-ssh-edit	ms-	0.65.3
remote-wsl	ms-	0.56.0
vim	vsc	1.20.0
gitignore	cod	0.6.0
vscode-eslint	dba	2.1.20
gitlens	eam	11.4.1
vscode-pull-request-github	Git	0.25.1
go	gol	0.24.1
rest-client	hum	0.24.5
python	ms-	2021.3.680753044
jupyter	ms-	2021.6.755784270
cpptools	ms-	1.3.0
indent-rainbow	ode	7.5.0
vscode-yaml	red	0.18.0
bash-beautify	sha	0.1.1
vscode-import-cost	wix	2.15.0

A/B Experiments

vsliv695:30137379
vsins829:30139715
vsliv368cf:30146710
vsreu685:30147344
python383cf:30185419
vspor879:30202332
vspor708:30202333
vspor363:30204092
vstry914:30244316
pythonvsdeb440:30224570
pythonvsded773:30223139
pythonvspyt875:30259475
pythonvsnew554:30265444
pythontb:30258533
wslfolderdoc:30278405
vspre833:30267464
pythonptprofiler:30281269
vscnewfiletextcf:30288478
vshan820:30276952
vscorecescf:30285484
pythondataviewer:30285072
vscus158cf:30286554
vscgsv2:30286872

[tonimelisma]

Here's the Log for Settings Sync, both the startup (doesn't find auth token) as well as after I login:

[2021-04-18 22:07:28.666] [settingssync] [info] Using settings sync service https://vscode-sync-insiders.trafficmanager.net/
[2021-04-18 22:07:28.666] [settingssync] [info] Auto Sync is enabled.
[2021-04-18 22:07:28.666] [settingssync] [info] Auto Sync: Suspended until auth token is available.
[2021-04-18 22:59:57.008] [settingssync] [info] Auto Sync: Started
[2021-04-18 22:59:57.009] [settingssync] [info] Auto Sync: Triggered by Interval
[2021-04-18 22:59:58.576] [settingssync] [info] Settings: No changes found during synchronizing settings.
[2021-04-18 22:59:58.678] [settingssync] [info] Keybindings: No changes found during synchronizing keybindings.
[2021-04-18 22:59:58.794] [settingssync] [info] Snippets: No changes found during synchronizing snippets.
[2021-04-18 22:59:59.334] [settingssync] [info] GlobalState: Updated remote ui state
[2021-04-18 22:59:59.353] [settingssync] [info] GlobalState: Updated last synchronized ui state
[2021-04-18 22:59:59.547] [settingssync] [info] Extensions: No changes found during synchronizing extensions.
[2021-04-18 22:59:59.552] [settingssync] [info] Sync done. Took 1090ms
[2021-04-18 23:00:13.928] [settingssync] [info] Auto Sync: Triggered by Activity
[2021-04-18 23:00:14.022] [settingssync] [info] Settings: No changes found during synchronizing settings.
[2021-04-18 23:00:14.040] [settingssync] [info] Keybindings: No changes found during synchronizing keybindings.
[2021-04-18 23:00:14.043] [settingssync] [info] Snippets: No changes found during synchronizing snippets.
[2021-04-18 23:00:14.086] [settingssync] [info] GlobalState: No changes found during synchronizing ui state.
[2021-04-18 23:00:14.184] [settingssync] [info] Extensions: No changes found during synchronizing extensions.
[2021-04-18 23:00:14.187] [settingssync] [info] Sync done. Took 201ms

[RMacfarlane]

Do you have gnome-keyring installed? Is there any error notification when you complete the sign in?

If you could get the log for "GitHub Authentication" in the output panel, that would be very useful

[tonimelisma]

I'm running on macOS, I reported the issue when I had a remote SSH open but the issue persists in local development. So no, I don't have gnome-keyring.

No errors when I login. Everything seems to be fine.

Here's the Github auth log:

[Error  - 07:07:18.878] Getting token failed: Error: Cannot get password
[Info  - 07:08:00.568] Logging in...
[Info  - 07:08:49.626] Exchanging code for token...
[Info  - 07:08:50.332] Token exchange success!
[Info  - 07:08:50.334] Getting user info...
[Info  - 07:08:50.731] Got account info!
[Info  - 07:08:50.911] Login success!

[tonimelisma]

This issue persists after doing a complete reinstall of my macOS operating system from scratch and reinstalling VS Code Insiders on it.

[TylerLeonhardt]

Hello this stuff has changed quiet a bit in 2 years... are you still having trouble?

[tonimelisma]

Not really! Sitting a couple of years on a bug does wonders!