Moving to hourly usage-based billing for IPv4, Custom Domain and Point-in-time recovery

[kevcodez]

Moving to hourly usage-based billing for IPv4, Custom Domain and Point-in-time recovery

We’re moving to billing all project add-ons usage-based and prorated down to the hour at the end of your billing cycle. We're not altering the monthly prices.

Timeline

This change will be rolled out to new customers on August 26th, 2024 and will be gradually rolled out to existing customers shortly after.

Changes

	Before	After (August 26th, 2024)
Custom Domain	$10 / month	$0.0137 / hour
IPv4	$4 / month / database	$0.0055 / hour / database
Point-in-time Recovery - 7 Days	$100 / month	$0.137 / hour
Point-in-time Recovery - 14 Days	$200 / month	$0.274 / hour
Point-in-time Recovery - 28 Days	$400 / month	$0.55 / hour
Change	Project add-ons are paid upfront. Every time you change an add-on, you immediately pay for remaining time or get credits for unused time. Each change triggers an additional invoice.	We bill you at the end of your billing cycle for the hours you’ve used the project add-ons. No in-between charges, credit prorations or additional invoices.
Invoice Item	Your invoices display 'Add-on Name'.	Your invoices will display 'Add-on Name Hours'.

Details

We're updating how we bill project add-ons (IPv4, Point-in-time recovery, Custom Domain) without changing their monthly prices. This change will be rolled out on August 26th, 2024 for new customers and shortly after for existing customers.

Previously, when you added a project add-on, like IPv4 or PITR, you were immediately invoiced and charged for the remaining billing cycle period. At the start of a new cycle, you paid upfront for the entire month. If you removed an add-on mid-cycle, you received a credit for unused time.

Starting August 26th, you will be billed retrospectively for these add-ons, similar to Compute Hours. There are no more upfront charges, prorated invoices, or credits. You simply pay for the exact hours you use the project add-ons.

Plans (Pro/Team/Enterprise) are still charged upfront and there are no changes to how they are billed.