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Account recovery request #4939

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3 tasks done
kylemallory opened this issue Oct 16, 2024 · 2 comments
Open
3 tasks done

Account recovery request #4939

kylemallory opened this issue Oct 16, 2024 · 2 comments
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account-recovery Users needing assistance with account recovery

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@kylemallory
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PyPI Username

inertialsense-build-bot

Reason for request

This account was registered by an employee who has since left the organization and we can no longer access his email account. We would like to retain the same account, etc. but just need to update the email so it can be validated and we can start publishing our project, again.

The new primary email address that we've like to use is [email protected]. The old email is [email protected]

Thank you!

Recovery Codes

  • I never generated or have lost access to the recovery codes for my account

Code of Conduct

  • I agree to follow the PSF Code of Conduct

Acknowledgement

  • I understand that it may take a significant amount of time to process my account recovery request.
@kylemallory kylemallory added the account-recovery Users needing assistance with account recovery label Oct 16, 2024
@Thespi-Brain
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Hi @kylemallory,

Thanks for sending over your preferred email in this issue. However, we do have an account verification as due diligence before we can update your email. So, please contact [email protected] with your preferred email address and reference this link (#4939). We will proceed from there. Thanks!

@Thespi-Brain Thespi-Brain added status: awaiting response Needs more information before proceeding and removed status: awaiting response Needs more information before proceeding labels Oct 17, 2024
@Thespi-Brain
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Hi @kylemallory,

Thanks for sending over your preferred email. I have initiated an account recovery process and instructions are being sent to your preferred email address. Please follow the instructions in that email and reply to it, and we will go from there. Thanks!

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Labels
account-recovery Users needing assistance with account recovery
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Status: Verification in Process
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2 participants