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AniMe Matrix - "Parameter is not valid" #3280

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2 tasks done
Scarlaid opened this issue Oct 22, 2024 · 1 comment
Open
2 tasks done

AniMe Matrix - "Parameter is not valid" #3280

Scarlaid opened this issue Oct 22, 2024 · 1 comment
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question Further information is requested

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@Scarlaid
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Rules

  • I made myself familiar with the Readme, FAQ and Troubleshooting.
  • I understand that, if insufficient information or no app logs will be provided, my issue will be closed without an answer.

What's wrong?

For certain time, when you leave the AniMe Matrix preview on the screen, as long as it is a GIF, it will throw an error as "Parameter is not valid" and the Matrix will crash alongside the preview will be left with a big X mark

But after closing the preview and re-open it, it will work again.

How to reproduce the bug?

  1. Open G-Helper
  2. Open the AniMe Matrix Picture/Gif option
  3. Choose any long/short GIFs
  4. Leave the preview there

Logs

log.txt

Device and Model

ASUS Zephyrus G14 GA402XV

Additional information.

image

Armoury Crate

Uninstalled

Asus Services

0

Version

0.194.0

OS

Windows 11 22H2

@seerge
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seerge commented Oct 22, 2024

@Scarlaid hello,

  • Can you copy here full text from the Details button in the exception ?
  • Can you upload the GIF itself ?

But it looks like that native microsoft .NET component responsible for showing picture is failing :)

@seerge seerge added the question Further information is requested label Oct 22, 2024
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