Remove permission popups on a new sign in/up

[manuroe]

We currently display 2 permission popups after logging in on a fresh app install:

• Contact access. We should ask it only if the users go to the people tab. This is a regression
• Logs gathering. We should ask later after several uses. We need to check what element-android does.

This is too much for a new user. We should remove them.

[pixlwave]

• Contact access. We should ask it only if the users go to the people tab. This is a regression

Testing with both develop and 1.4.3 from the App Store, I only seeing this pop-up when tapping the people tab? 😕

[pixlwave]

Logs gathering. We should ask later after several uses. We need to check what element-android does.

Android asks to send a crash log only after a crash occurred and doesn't yet have analytics, so there's no comparable prompt to match the behaviour to.

[pixlwave]

It's worth noting as this may affect the choice around when to prompt for gathering logs:

• If the user didn't verify their session on sign in, they will be presented with a prompt to verify on the second launch if it's a fresh install.

[niquewoodhouse]

Just want to set expectations, I think this might be a larger design challenge than a quick papercut, and it might take a bit of time to identify the right place to ask for contact access, and the right way to ask (copy + design).

Especially if we're not able to test performance of the permissions. I'm very happy to work on this but it might be mid next week before we have some proposals to discuss around.

[pixlwave]

Sure, makes sense. Thanks for letting me know 👍

[ShadowJonathan]

I'd argue that it should pop up after a user has scrolled down in the People tab and saw "find people from contacts", and then press that banner.
Maybe a "you'll be asked for contacts permissions, this data will be checked against a server owned by Element, do you want to continue Y/N?" after the banner but before the prompt would also help explain to users what's going on.

[niquewoodhouse]

• Logs gathering. We should ask later after several uses. We need to check what element-android does.

How are the logs currently used @manuroe + what's the aim with them? I'm wondering if moving them until after several uses means we'll lose the ability to spot issues that impact early retention because we'll not have that information anymore (only people who've returned several times will actually see this)

[niquewoodhouse]

@pixlwave I see there are other issues around this area like element-hq/element-meta#41 so I think I'll leave this one. I put some very early WIP here if it helps anyone working on that in the future

[daniellekirkwood]

@manuroe as we've redesigned the whole new flow and taken the pop-ups into consideration as we do, are you happy for us to close this issue and create new ones if we have new data based on the update that will land soon?

[manuroe]

yes, sure.